If you are having issues with submitting a signature or signing the required documents electronically, please follow these steps:

1. The signature must have enough pixels to register. Often, you can draw a bigger signature, or with more lines on it. Continue drawing your signature until it lets you submit.
2. If this doesn’t work or the issue is different, close your internet browser, open a new window, and go to Ownwell.com again.
3. If you are on a computer, try on a smartphone or tablet (or vice versa).
4. If you are still unable to sign: It's possible you are trying to sign on the pop up PDF Contract. Sometimes customers click on "Preview Agreement", which opens a new window that cannot be signed in. Confirm you're not doing this and instead make sure you are electronically signing on the last part of the sign up flow. 

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Can I sign up by phone?

How do I sign up with a Parcel Number or APN?

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What is needed to sign up if I have Power of Attorney or I am the caretaker for the property owner?

Can I still file an appeal if it's past the deadline?

What should I know before signing up an income-producing property (timeshares, Airbnb, commercial buildings, etc)?

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