Frequently Asked Questions

Learn what Ownwell has to offer and how your property taxes work.

About Ownwell & Property Taxes

What does Ownwell do?

How do property taxes work?

Why might my property assessment be too high?

Is appealing my property taxes legal and common?

Who is Ownwell for?

How Ownwell Works (The Process)

How do I sign up with Ownwell?

What happens after I sign up?

How does Ownwell determine if I have a good case for an appeal?

Do I need to do anything during the appeal process?

How long does the property tax appeal process typically take?

How will Ownwell keep me updated on the status of my appeal?

Does Ownwell handle hearings or negotiations with the appraisal district/assessor's office?

Pricing, Fees & Savings

How much does Ownwell cost? What is your fee structure?

When do I pay Ownwell?

What happens if Ownwell doesn't save me money? Do I owe anything?

How are the "savings" calculated?

How will I see the savings?

Eligibility & Service Areas

In which states/counties does Ownwell operate?

What types of properties does Ownwell service?

Are there any types of properties or situations you cannot help with?

Data Security & Privacy

Is my personal and property information secure with Ownwell? How will Ownwell use my information?

Account & Support

How can I contact Ownwell customer support?

How do I access my account/dashboard?

What if I sell my property during the appeal process?