How do I complete the annual property survey?

Completing your annual property survey helps maximize your chances of a successful appeal. Customers who complete the survey save 34% more on average.

The survey asks about your property’s condition, updates, and any issues that could support a reduction in your assessed value.

Start the survey after signing up

1. Sign up your property at https://www.ownwell.com/appeal

2. On the confirmation page, click confirm your email and set a password to access your property portal

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3. Once signed in, you’ll be taken directly to the survey
4. Complete the survey by following the prompts

Complete the survey from your Property Portal

1. Sign in: https://www.ownwell.com/sign-in
2. Select your property under My Properties
3. Click Update Survey at the top of the Overview section

You can update your survey at any time before your hearing.

Tips for stronger results

Providing clear, well-documented evidence can improve your chances of a reduction.

Do:

• Upload bids, quotes, insurance claims, or repair receipts
• Include photos that clearly show the full extent of damage
• Add dates to photos and documents
• Provide evidence of structural issues

Don’t:

• Describe damage without supporting evidence
• Include landscaping or fence damage (typically not considered)
• Upload minor wear and tear
• Rely on repairs costing less than $5,000

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